Grand Strand Resorts

This was our first trip to North Myrtle Beach, Cherry Grove. It was a relaxing, fun week. We met great people. We stayed at the Shalimar Condo. It was clean and comfortable. Great view, nice location. We are looking forward to returning next year. The check in and check out process was great. Grand Strand employees were very helpful and nice. We had trouble with the door lock. Skipper was very helpful and very nice. He called back on Sunday within 10-15 min. I was very impressed.

This review of Grand Strand Resorts was originally published on Google by Lisa J and is the subjective opinion of the Google user and not of SoCoastal.

We have stayed with Grand Strand Resorts twice now and we love the properties, and their staff is extremely friendly. We will definitely stay here again.

This review of Grand Strand Resorts was originally published on Google by Lindsay D and is the subjective opinion of the Google user and not of SoCoastal.

The lack of professionalism shown by the Grand Strand Resort (NOT Grand Strand Realty) staff was appalling. The representative we voiced our concerns to (he stated his name was Todd) engaged in eye rolling, head tossing, childish behavior and assured us that we could not expect a call from Mr. Pate today, as we requested. He stated Mr. Pate would be "walking properties". I would suggest Mr. Pate hire a new staff and improve his oversight of these units and his staff. We will not rent from this company again! The unit itself was a nice unit, the problem lies with the staff of Grand Strand Resorts and their inability to service customers or to ensure a property is clean before it is rented. Just to note, Grand Strand Resorts blames the condition of the unit on the condominium owners by stating the owners were there the previous week. If I owned this condominium, I would find a new company to represent my property.

This review of Grand Strand Resorts was originally published on Google by Anita B and is the subjective opinion of the Google user and not of SoCoastal.

Our condo was not cleaned properly before we arrived. There was dried food on the furniture. Two of the bar stools were falling apart. The chairs on the balcony were broken. The carpet was filthy as well. We had to put blankets on the furniture in order to feel comfortable sitting down. I also had to have my 3 year old play on a blanket on the floor. This company did not even try to make it right. My mother called several times during the week and never received a call back. We were told the owner would not do anything and neither would the Grand Strand company. The employees did not apologize or seem to care. Extremely poor customer service on their part. We will never use this company or recommend them to anyone ever again. Luckily, we were able to make due, clean up what we could, and have a wonderful vacation together despite the filth. Nevertheless, this never should have been an issue.

This review of Grand Strand Resorts was originally published on Yelp by Chelsea W and is the subjective opinion of the Yelp user and not of SoCoastal.