Dunes Realty Vacation Rentals

My family has traveled to Surfside Beach and Garden City Beach annually for over thirty years, but this is the first year we've rented a unit from Dunes Realty. When we arrived at our rental, we were heartbroken to find that there were huge pipes along the beach with construction crews working 24-7 on a beach re-nourishment project. My father has health issues, trouble sleeping, and difficulty walking. Navigating the pipes and trying to rest during construction would have been extremely challenging for him. I went to the Dunes Realty Office and met with the General Manager, Ryan, who was very helpful and accommodating. He offered to move us to another location and allowed us to go take a look at it before making a decision. My parents loved the new location. Ryan allowed us to switch to the new location and even added linens at no extra cost because we didn't have the right size linens with us (our previous rental had beds of different sizes). My entire family is extremely grateful to Ryan and the entire team at Dunes Realty. Everyone was extremely polite and responsive to our needs, and we couldn't be happier with our experience with this company.

This review of Dunes Realty Vacation Rentals was originally published on Google by Emily B and is the subjective opinion of the Google user and not of SoCoastal.

Let me start by saying this- the condition of our property was not up to par with what is being paid for a weeks length. The condition was less than what you could envision a Motel to be like. I will add, the condition of the home MAY NOT be the fault of the management company. It could very well be the fault of homeowners who do it want to really pay to have the upkeep necessary. Upon arrival at our rental for the week we noticed there was a big pipe on the beach for restoration. (Look like oil drudges in the ocean and a big pipe). The rental company did not disclose this to us prior to arrival and upon a call to the management company they were quick to rectify it and move us to another location. The first location was filthy dirty and looked nothing as depicted in photos or description. There were grease stains on the wall, broken railings, food stains at the baseboards- I don't want to be in someone else's ick when I'm on vacation. The second place we went to was an upgrade by beach standards (no pipe) but the home we were in was just as dirty if not worse. Mold on the walls, thick dust (inches high) on stairwell, wallpaper coming off walls, broken backsplash, outdated (an understatement) throughout, horribly dirty walls (needs to be painted big time), warped floors, disgustingly dirty carpet (stains everywhere), etc. as far as the management company goes I will say this- they are timely in their response. They did send someone out who changed the air filters.

This review of Dunes Realty Vacation Rentals was originally published on Google by Leonna W and is the subjective opinion of the Google user and not of SoCoastal.

Every summer we come to South Carolina for a week with a large group of friends. The past 2 years we rented a house through Dunes Realty and have had great experiences. The house is always ready on time or early, it's very clean, reasonably priced, and they have convenient linen and towel packages. Great locations right on the ocean, close to the Surfside Pier and a quick drive to Murrell's Inlet. We will definitely be staying with Dunes again.

This review of Dunes Realty Vacation Rentals was originally published on Google by Jackie V and is the subjective opinion of the Google user and not of SoCoastal.

This was the worst vacation house I have ever stayed in. The pictures are completely inaccurate of what the house actually looks like; false advertising to the max. Chairs are falling apart, there is dirt built up on tables, chairs and counters, the ceilings are drooping and we found a cockroach right when we walked in the door. We called the main office and even the general manager and received no help and NO REFUND!! Ryan, the general manager of the properties, came out to look at the house and had an excuse for everything. He was completely unapologetic and said he didn't want to fix any of the issues because "no one else had ever complained about them before". Customer service is extremely lacking. We only received assistance when we called house keeping and they came out right away to handle the situation, doing everything they could on their end to make things right. These properties are not taken care of; they are neglected. I would rate with zero stars if I could. Absolutely disgusting and terrible experience. Please be aware, never stay here or with this rental company.

This review of Dunes Realty Vacation Rentals was originally published on Google by Hunter G and is the subjective opinion of the Google user and not of SoCoastal.

Absolutely perfect way to have a great holiday! Close to everything. Well maintained. Very short walk to beach. Such a friendly neighborhood. House was everything and more than what we expected.

This review of Dunes Realty Vacation Rentals was originally published on Google by Ann B and is the subjective opinion of the Google user and not of SoCoastal.