Vacation Home Rental Agency
The Vacation Company, established in 1988, is a short-term vacation rental and property management firm. They manage nearly 400 high-quality villas and custom homes situated in the resort areas of Hilton Head Island, including Sea Pines, Forest Beach, Palmetto Dunes, and Harbour Town. The company is locally owned and operated by long-time Hilton Head Island residents, with a team of thirty staff members specializing in reservations, property management, IT, and marketing.
Their management team is divided by area, each consisting of an internal and external property manager. They work collaboratively to ensure that both owners and guests receive top-notch service. Their responsibilities range from conducting minor repairs, scheduling vendors, inspecting properties, managing marketing, tracking bookings, to providing quality customer service, all aimed at generating revenue for each property.
The Vacation Company leverages technological innovations for immediate communication between property managers and owners. These advancements are used to deliver the highest level of service to their owners, guests, and properties. The company prides itself on its unique approach, offering a personalized level of care for their owners, guests, and properties. Their team of vacation and property experts is always available to assist from booking to departure, ensuring the best possible experience for their clients.
| Address: | 50 Palmetto Bay Rd, Hilton Head Island, SC 29928 |
| Phone: | (843) 686-6100 |
| Rating: | 4.3 (6 reviews) |
| Categories: | Vacation Rentals |
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If you're asking yourself: "Should I rent from The Vacation Company?" or "Are they safe to rent from?", then SoCoastal can help. We collect reviews from previous guests and around the web in order to help you learn more about the experience others have had with The Vacation Company. SoCoastal makes a best-effort attempt to verify any first-party The Vacation Company reviews we directly receive in order to confirm their accuracy and authenticity.
I contacted them from vacation with a problem. The first agent I spoke to was lovely. I had to call back and the next person I spoke to was extremely rude, inpatient, and disrespectful. She actually hung up on me without saying goodbye. I called back and she said "I thought you were done". Don't waste your time with The Vacation Company. I NEVER write bad Google reviews. I have only taken the time to praise small businesses, but this warranted a negative review.
This review of The Vacation Company was originally published on Google by K.D.W and is the subjective opinion of the Google user and not of SoCoastal.
We love the service the Vacation Company provides and they are the only company we use when visiting Hilton Head.
This review of The Vacation Company was originally published on Google by Mike Bowen and is the subjective opinion of the Google user and not of SoCoastal.
We rented a beautiful 6 bedroom home on mallard street and it met all our expectations. House was clean, well cared for and spacious. Outside area was so nice. We experienced a few issues and the property manager was prompt and responsive. We stay in Hilton head every year for the past 10 years and this is by far the best place we've rented. The kitchen was well stocked, we were never short on anything we needed. This is very minor but the parking is a bit tricky bc there is a large tree in the driveway so hard to get in second garage. That was the only drawback. It would’ve been helpful to have a hose for rinsing chairs and equipment when cleaning up to go home. Minor things but just suggestions. Overall, highly recommend!!!
This review of The Vacation Company was originally published on Google by Lori Enginger and is the subjective opinion of the Google user and not of SoCoastal.
We rent at Sea Crest. Always the same 2 units through Vacation Company. The units are clean, well-stocked and excellent views..check-in and out are extremely easy. I will say over the last decade, (specifically the last few years) the prices steadily increased. However, if you want beach front and ease of service, definitely the way to go. Pool Bar Jim's is always a blast. Beach is 2 min walk. Pools and bar 1.5 min walk. For reference, good for family or adults only.
This review of The Vacation Company was originally published on Google by Lisa B and is the subjective opinion of the Google user and not of SoCoastal.
Great company to deal with. Excellent communication. I was worried about dealing with an individual so they set my mind at ease. They update and remind you conveniently by email and text. Instructions were perfectly clear and easy to look back on. We didn't have any issues that came up but they texted periodically to see if we needed anything. The condo was perfectly clean. They even give you starter consumables...soaps, shampoo, paper towels, tp, dish and laundry soap, beach towels... They also paired us with VayK gear to have bikes, beach gear delivered right to our condo with free pickup and delivery. Convenient door code so no keys required. I couldn't recommend them any higher.
This review of The Vacation Company was originally published on Google by Ryan Agnello and is the subjective opinion of the Google user and not of SoCoastal.
Our second year in a row renting through the Vacation company. Our beachfront Condo in Palmetto Dunes was well equipped, super clean and had one of the best locations on the island. From beginning to end I have nothing but praise for the VC. Easy booking, fabulous website to navigate through, very responsive to any inquiries we had. Upon check in we made a couple of small equipment requests and those were delivered within the hour. As a renter this is the kind of service you dream of.
This review of The Vacation Company was originally published on Google by Ron Hebert and is the subjective opinion of the Google user and not of SoCoastal.
